No not previously downloaded. I wonder if its an email problem.
The ticket i am trying to save was sent to me via work. Works tickets are corporate and promised them to me although the tickets themselves are standard. I was also successful in the ballot and have promised my ticket to my friends.
I am wondering if its because the email was sent to our account holder, who has then forwarded them on to me, that has broken security or something.
EVERYBODY PANIC!!!
I take it you downloaded it direct from an email on your phone, to your phone?
Did you have a file or anything or did it automatically save to your phone?