Using Wrong Sort Code when transferring Cash

[Bootser]

Quick version.

 

Boots Jnr transfers cash (not an insignificant amount) to me online - we both use Santander.

 

I give him the incorrect sort code - which he uses (09-01-06 which is also a |Santander sort code)

 

Money goes out of his account & it goes awol

 

Santander say they'll try and sort it out.

 

It's a silly but very easy mistake to make and the more I read online about it the more concerned I am at the chances of getting it back.

 

This happen to anyone?

[Earl Hafler]

Easy for them to fix, Boots

[Bootser]

Hope so - 1K

[RP]

It hasn't left Santander so there is no reason on earth why they can't recover it for you - and they can do so almost instantly, if they can be bothered.

 

You say the money has gone 'awol', but it hasn't. It'll be in the account it was sent to - if that account number doesn't exist it will either bounce back to the sender or else will be held in a suspense account. Take issue with them if they say or imply it has gone missing - it really hasn't.

 

Your random capitalisation in the thread title leaves me hoping that they make you sweat for it though.

Edited September 9, 2014 by RP

[jimbolala]

I just got extra money in my Santander account, anyone know how this happens and if you can keep it

[Murphman]

It hasn't left Santander so there is no reason on earth why they can't recover it for you - and they can do so almost instantly, if they can be bothered.

 

Your random capitalisation in the thread title leaves me hoping that they make you sweat for it though.

 

 

To give any opinion at all about Santander people really do have to understand, they are the ISIS of banking. Head and shoulders above the rest in not giving a f8ck about anything but the bottom line.

[RP]

Funnily enough, I've had great experiences with Santander recently. They've been really co-operative over something that I fully expected them to be awkward over.

 

Maybe you just have to know how to deal with people, Murph

[allez les rouges]

Even if he used the wrong details, he will still have a lien over the money and legally entitled to have it returned

Edited September 9, 2014 by allezlesrouge

[KBR]

Going the other way to whats happened to Boots...

 

I recently received a payment from a large national company into my business account, for no reason. It was obviously a mistake on their part... I did some work for them about 6 years ago, but nothing since then... so can only presume they still had my company payment details on file.

 

I haven't heard from them in 5 weeks... can they take it back? Its a few thousand, so not exactly a small amount. I'm not out to keep it, and happy for them to have it back... I just can't deal with the bother of contacting them and doing it.

[allez les rouges]

Yes they are entitled to it back if it was sent to you.

[Falconhoof]

Yes they are entitled to it back if it was sent to you.

 

Yes, we all know that don't we...

But, what I would do is say nothing and wait. Leave it there and see how it feels after a couple of years have passed. If they contact you in the meantime, then you will have the money and you can pay it back.

[Bootser]

A colleague in work was telling me that she noticed £200 odd that was transferred into her Santander account. She contacted them to say that it was neither expected or known. They said they would investigate but about three years since she has heard bugger all.

 

I must say I'm more heartened by what the good folk here have had to say.

 

Well all except Jimbo and The man With the fixation About rAndoM caPitaliSAtion

[Hightown Phil]

Some plank paid a cheque in to the account of the person who was in the queue before me once.

 

t**.

[Earl Hafler]

Going the other way to whats happened to Boots...

 

I recently received a payment from a large national company into my business account, for no reason. It was obviously a mistake on their part... I did some work for them about 6 years ago, but nothing since then... so can only presume they still had my company payment details on file.

 

I haven't heard from them in 5 weeks... can they take it back? Its a few thousand, so not exactly a small amount. I'm not out to keep it, and happy for them to have it back... I just can't deal with the bother of contacting them and doing it.

 

I know someone who informed the bank of something similar and received a bottle of champagne.

 

Not sure what would have happened if they'd spent the money and the bank had tracked it down.

[Murphman]

Funnily enough, I've had great experiences with Santander recently. They've been really co-operative over something that I fully expected them to be awkward over.

 

Maybe you just have to know how to deal with people, Murph :D/>

 

 

 

Every year or so I have no choice but to deal with them, without any exceptions they are always a total pain in the arsse. The staff are generally ok to be fair, it's their culture as a company and their attitude to the general public that stinks. We're all a cash cow, there to be milked.

[Cobs]

Santander are not at the level of twattery that Woolwich/Barclays have reached

[KBR]

I know someone who informed the bank of something similar and received a bottle of champagne.

 

Not sure what would have happened if they'd spent the money and the bank had tracked it down.

That's what i'm curious about... in theory, what could they do if I said i'd spent it, or simply refused to give it back. Can a bank force the issue or even the company who made the payment? A few years ago one of my admin made a payment in error, but we were lucky enough to get it back. But if the person refused... i'm sure there's nothing I could've done.

 

Champs?... i don't drink. Got half a dozen bottles of whiskey lying around in the office a client gave me a few years back. What a waste!

[Falconhoof]

That's what i'm curious about... in theory, what could they do if I said i'd spent it, or simply refused to give it back. Can a bank force the issue or even the company who made the payment? A few years ago one of my admin made a payment in error, but we were lucky enough to get it back. But if the person refused... i'm sure there's nothing I could've done.

 

Champs?... i don't drink. Got half a dozen bottles of whiskey lying around in the office a client gave me a few years back. What a waste!

 

Raffle them, give the money to charity.

[Cobs]

That's what i'm curious about... in theory, what could they do if I said i'd spent it, or simply refused to give it back. Can a bank force the issue or even the company who made the payment?

 

they can report you to the police and have you arrested for 'retaining wrongful credit' - covered under the Theft Act

 

depending on the circumstances you could be sent to prison

 

 

 

[Bootser]

I'm writing all this down.

[Cobs]

I'm writing all this down.

 

report them to the Ombudsman if they don't sort it. They have a duty to try very hard to recover that money

 

you've given them immediate notice, it's gone to another Santander account, the fact it will have your son's name on it rather than whoever is the account holder should set some alarm bells ringing, no reason why they shouldn't be able to sort this.

 

 

 

[KBR]

Raffle them, give the money to charity.

Good shout. How much does a bottle go for? I think the brand was Mcmillan.

 

they can report you to the police and have you arrested for 'retaining wrongful credit' - covered under the Theft Act

 

depending on the circumstances you could be sent to prison

I see... could it also be classed as a civil matter?

If Santander don't sort this... be interesting to see what options are left open to Bootser.

[Cobs]

 

I see... could it also be classed as a civil matter?

 

not really - or at least I don't see why - it's a form of theft

 

http://www.money.co.uk/article/1005023-can-you-keep-money-accidentally-paid-into-your-bank-account.htm

 

 

 

[Bootser]

I'll report back!

[Murphman]

Santander are not at the level of twattery that Woolwich/Barclays have reached

 

if you want to compare disaster stories I promise you I will win this one.