Its the 'stuff' that i would imagine is making it so difficult. Whatever that is. I can't imagine in this day and age, why it would be so hard to speak to someone in America, especially considering Rafa is supposed to work all hours. Are the owners just unavailable to him? Anyway, dont want to rake all this stuff up again about communication, as it is clearly a problem at our club, but i just thought it was strange they needed to rubberstamp it at this stage. But as was pointed out to me earlier, what isnt at the club lately?