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Posted

As ever, perverse process at the moment.

 

 

Ring in.

 

Blah blah, charged for this call etc etc etc

 

Select the ticket purchasing options...

 

30 secs of qualification criteria being restated

 

Then it tells you that all operators are busy

 

Its f***ing demented.

Posted

Something has to pay for wor Andy's ale :hooked:

 

 

Only thing I can come up with is that they want people to use the on line portal (with the additional booking fee & less need for staff)

 

Still really annoying though

 

And as much as it is a bit of a numiliating confession to make, I can't use the online thing because me mum threw the passwords away

Posted

Have you thought about calling the ticket office to ask if they can send you new passwords

 

use the phone at your mum's, obviously

Posted

Have you thought about calling the ticket office to ask if they can send you new passwords

 

use the phone at your mum's, obviously

 

I actually managed to get them through the online portal despite the technophobia of my dad.

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